Customer reviews of The Car Arena

By Peter H on 10 May 2019 | Verified purchase

I reserved my car after seeing it on the website, on arrival to the showroom the car was in absolutely immaculate condition, and fully reflected the image on the website. Rash was the sales exec who dealt with me. He was knowledgeable and friendly, and obviously took a high level of pride in the vehicles that the business sold. The cleaning team deserve a mention too, all the cars in both the forecourt and sales showroom were cleaned to an extremely high quality. This together with teaming up with RAC for warranties and breakdown cover make it an excellent place to purchase a vehicle. I will certainly return.

Reply from The Car Arena on 10/05/19

Hi Peter, thank you very much for such a great review, i'm really pleased that we delivered for you on all levels. We try hard to make sure all our vehicles are prepared to the highest standards and appreciate your comments. Being an RAC Dealer has indeed raised our profile and we are proud to one of their partners. Thank for choosing us to do business with, i hope you have a great summer in your new Audi cabriolet. Shaun Wallace

By Georgina N on 07 May 2019 | Verified purchase

Great service was provided, we'd seen the car advertised so went to have a look there were no sales tactics we were given the keys to have a look around the car no one following you around or giving you that sales spiel. I've been drive my car a week now and can honestly say I'm happy with it. I would would highly recommend the service here. Thank you.

Reply from The Car Arena on 10/05/19

Hi Georgina, thank you for your positive review of our business. The team and i really appreciate you taking the time to give us your feedback. Thank you for choosing us to do business with, enjoy your new car. Shaun Wallace

By Elvis K on 04 May 2019 | Verified purchase

Hands down the best service I have ever experienced. Highly recommend and worth the drive down. The guys there are great and I was able to part ex my old car and upgrade to a new BMW all for friendly price. Couldn’t have asked for a better service. Thanks a million.

Reply from The Car Arena on 05/05/19

Hi Elvis, thank you for such a great review. We do try to deliver a great customer experience, the team and i appreciate when customers give us feedback. I'm pleased you enjoyed doing business with us, i hope you have many happy miles in your new BMW. Once again many thanks. Shaun Wallace

By Chris P on 03 May 2019 | Verified purchase

After trawling Auto Trader for weeks I finally found a car that matched my budget and spec and on arranging a test drive at the Car Arena I was meeted and greeted and shown around the car before taking it out for a spin. I knew it was the one for me and at a really competitive price as well so I signed up and am really pleased with my purchase. Thanks to the Car Arena for making the buying process straight forward and stress free.

Reply from The Car Arena on 04/05/19

Hi Chris, thank you for giving us a great review, we take all feedback both good and bad, seriously and help it to improve our business. It was great doing business with you, i hope you are enjoying the BMW 3 series as much as i did.Thank you for your custom. Shaun Wallace

By Chris K on 28 April 2019 | Verified purchase

Really friendly experience, very welcoming and helpful without putting on any sales pressure. Nice test drive and felt well looked after I decided to buy one of their cars. Hopefully I won’t need another car for awhile, but if I did I’d be sure to come back!

Reply from The Car Arena on 29/04/19

Hi Chris, thank you very much for your positive review, it was nice to meet you yesterday. The team and i appreciate customers taking time out to leave us feedback, we read every review and use them to strengthen our customer experience.I hope you are enjoying your new Golf. Once again many thanks. Shaun Wallace.

By Andy T on 25 April 2019 | Verified purchase

Great service and friendly approach. The staff were all very helpful in dealing with buying the car. I was especially impressed with the car on delivery day, it had been prepared and cleaned and looked like new. Overall a positive experience and I would buy again from this dealer. Not only do they offer a great service the cars themselves are not overpriced after completing an RAC HPI check the glass’s guide retail price was over £1000 higher the the dealers price! Great service Great car and Great price! Fully recommend.

Reply from The Car Arena on 25/04/19

Hi Andy, thank you for your great review, we take great pride in providing great cars beautifully prepared at a great price. The whole team really appreciate all the positive feedback, i will make sure i pass it on.Thank you again, i hope you continue to enjoy your new BMW Touring. Shaun Wallace

By Elizabeth B on 20 April 2019 | Verified purchase

Staff were very friendly and helpful. Not pushy and made us feel valued customers. Great service. The car is in great condition and spec and good price.

Reply from The Car Arena on 22/04/19

Hi Elizabeth, thank you for your review, it was great doing business with you, your comments are much appreciated by the whole team. I hope you are enjoying your new BMW. Many Thanks, Shaun Wallace

By Yvonne G on 03 April 2019 | Verified purchase

An excellent service provided. The staff were very helpful and professional in a relaxed environment. I did not feel pressured at any time. I am incredibly pleased with my purchase and would definitely buy from Car Arena again.

Reply from The Car Arena on 04/04/19

Hi Yvonne, thank you for taking the time to write us a review, the team really appreciate positive feedback, it was a pleasure doing business with you. we look forward to seeing you again when you are ready. Once again, many thanks. Shaun Wallace.

By Dean B on 24 March 2019 | Verified purchase

Seriously these guys are really special. They stand out from who I have dealt with before including jaguar dealerships. They looked after myself, my wife and child, and were friendly curtious and not pushy at all. A real pleasure to do business with, and we would definitely highley recommend. How purchasing a new car should be. Thank you guys and thanks for making a car purchase experience faultless. Dean & Andrea

Reply from The Car Arena on 25/03/19

Hi Dean & Andrea, thank you for your very positive review, we really do appreciate your feedback. We try our best to make purchasing a vehicle from The Car Arena an enjoyable experience , its always nice to know its appreciated. I hope you are all enjoying your new Jaguar XF. Once again many thanks. Shaun Wallace.

By Martin H on 03 March 2019 | Verified purchase

Lovely service, quick and easy. Really felt looked after and all my need were addressed. Would recommend to anyone.

Reply from The Car Arena on 03/03/19

Hi Martin, many thanks, for your positive feedback. It was great meeting you, i hope you have many happy miles in your new Audi. Shaun Wallace