The Car Arena Reviews

Our Reviews See what our customers think

Below is just a small snippet of our reviews from Autotrader to read them all please follow the link here.

Instantly felt comfortable, Very professional and very polite, best customer service

Sinead

Fully recommend! Excellent service helped me through everything and even offered further help if needed

Craig

Easy and breezy car purchase

Hayden delivers a pretty chilled out car buying experience! Not pushy, gave me the keys to have a look around the car, and was more than happy to let me take it for a spin. Once I’d decided this was the car for me, he offered to sort out any small imperfections I’d noticed and allowed me to collect the vehicle whenever suited me. I’d definitely use them again!

Jamie

Absolutely love my new car! Quick easy and hassle free purchase, can't fault the service Would definitely recommend.

Amy

Drama free, polite & honest car purchase. Made easy by a genuine company.

A very easy deal. Trade in offer given & honoured. New car as advertised and immaculately prepared. Super easy & polite purchase. Thanks.

Caroline

Staff are really helpful and friendly. Car is amazing and priced at fair market price.

Scott

Quick & easy process, good communication from start to finish.

Jake

Great set of people

Fantastic service! Patient, clear with what they were explained; to top it off they are all sound. Even got discounted warrantee. Would buy from here again.

Bradley

Honest, straight forward and reliable, would recommend

I don’t find buying cars a comfortable journey given I know nothing about them and especially when I have to travel quite far for the one I want, but against all what I thought would or could happen, The Car Arena defied that and were great to deal with. I dealt with Nigel who was straight forward, honest, no frills and sometimes a little rushed, but he has done absolutely everything he said he would. The place is busy - hence the rushing I suppose - and sometimes I could not get through on the phone, but when I did everyone was polite and helpful. We did have a minor issue that I found directly after paying, which could not be rectified there and then, but Nigel sorted it as soon as he was able. Again, ashamed to say I was concerned that it would not be, but I was wrong to think that way. Thank you Nigel for restoring my faith! The proof with any purchase is how the retailer performs when things go really wrong and whilst that hasn’t happened here, I have no doubt the Arena will do all they can if it did. As for the car, exactly as they said it would be and at a fair price. I would happily do business with them again.

Steven

Felt very welcome,Hayden was nice to deal with, Happy with my car 👍🏻

Drove 5 hours from Scotland, felt comfortable dealing with Hayden Andy and Amanda, as soon I as seen the car I knew I was taking it, great service, would recommend this company 100%

Brain

Amazing service!

Would highly recommend, helped me get the car I wanted after being messed about with the middle man. Great service and car is exactly what i wanted. Very friendly and helpful. Thanks again

Alexander

Fantastic service and people

I expierenced fantastic Service at Arena car Sales. I was very impressed Jason was very knowledgeable and extremely helpful. The young lady whom we saw when collecting the car was lovely, and sorted out Tax and paperwork which made things so easy. From taking car for a test drive to purchasing all went extremely smoothly. Car was well prepped for collection looked amazing I’m so pleased with my purchase and the service I received Thank you to everyone will recommend you

Anonymous

FANTASTIC SERVICE

An absolute pleasure to deal with. Welcoming, honest and friendly. Will definitely be my first port of call next time.

Matthew

Good 👍service excellent staff

Good team + did what they said with my car + car was ready when they said thanks you guys

Anonymous

High emotions handled with great care

A car isn’t just a car to our family. It’s our friend and we learn to love it. We part exchanged our ‘old beloved Mazi’ for our new friend ‘Casper’. When the day arrived and our children knew what was going to happen, our son who has many needs was distraught. I myself ended up in tears of joy and woe when the key exchange happened. Hayden was amazingly understanding and respectful and handled the situation with care and complete consideration. The whole sale from the beginning with Nigel was brilliant and surpassed our expectations. Patience was needed for this purchase in more than one way! Well done to you all. Would recommend without hesitation and definitely buy from you again (although I’ll give you tons of notice beforehand)

Anonymous

Five star

I had a Relaxed easy experience and highly recommend.

Kelly

Great customer service

The car was spotless and enjoyed my experience at the car arena. Great customer service.

Joshua

Highly recommend

Very happy with both the service and the car I bought. They fixed the scraped wheel and stone chips with no issues. Highly recommend.

Andrew

No pressure friendly staff. Recommended

Very easy buying experience. Would recommend. Great selection of cars.

Russell

Fabulous service

Nice salesman. Very efficient and helpful. We didn’t feel under any pressure to buy. The salesman left us to look around without bothering us. Once we had decided, it was a quick turn around.

Geoffrey

New Mercedes driver

Relaxed easy experience. I got a good price on my part exchange and I am happy with my new vehicle.

David