Customer reviews of The Car Arena
Here at The Car Arena we pride ourselves on the great cars & service we provide our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
The Car Arena
Based on 131 customer reviews
Fast friendly service
By Connor C on 07 November 2019 | Purchase not verified
Dealt with rash bought a golf GTD, very friendly guy and helped me out in any way possible.
Very good experience
By Sara S on 30 October 2019 | Purchase not verified
Very good experience of buying a car from here. It was all straightforward and no pushy sales. There was a minor issue which would not have come up in the pre-inspection but the manager was very apologetic and paid for my local garage to fix immediately . Would definitely purchase from the Car Arena again.
By Peter W on 13 October 2019 | Purchase not verified
My experience with The Car Arena was very positive. I had a 4+ hour journey to see the car, upon my arrival I was met straight away, took the car for a test drive and purchased shortly after. The car was presented in a good clean state. Thank you.
By Paul M on 20 August 2019 | Purchase not verified
I bought a VW golf about a week ago now, lovely car, a few small things were all sorted before picking up the car. I found the sales person and all the staff there helpful and friendly. They have some very nice cars for sale and would recommend looking in.
Excellent car buying experience
By Judith B on 09 August 2019 | Purchase not verified
Purchased a Mercedes SLK 200 at the end of June and would just like to thank Car Arena for great customer service. The process was smooth and hassle free. Found out after a couple of weeks the rear parking sensors were not working. Contacted Car Arena and they put me in touch with Kams Servicing Nuthall who also gave great customer service, the problem was fixed and new parking sensors fitted all under the warranty that came with the car. Certainly would recommend. Thanks again everyone.
A pleasant experience
By Karl C on 29 July 2019 | Purchase not verified
Had a very good purchasing experience, the General Manager Shaun is a fine example of how a car salesman should be. I made my decision to purchase from The Car Arena and travel from Southampton to Nottingham based on the previous reviews from other customers and the helpfulness of both Rash and Shaun. I wouldn't hesitate to buy another car from this company and/or recommend the company to others. The car I purchased was very reasonably priced and the description and appearance of car was as advertised. Thank you guys
1st class service and at great price
By James W on 13 July 2019 | Purchase not verified
Just brought a great bmw m sport from these guys at a great price, no pushy sales tactics, nobody hanging around, just give you the keys to look around on your own, when I went to collect the car it was just has good and car had been cleaned and good to go, would definitely recommend had they had great cars and a great team, go check them out if your serious about buying a car.
worst experience in buying a car
By david M on 23 June 2019 | Purchase not verified
Beware, stay as far away from these as possible, won't tell you details on phone and say will deal with details when you come down, very unprofessional tried selling me a car with with bold tyres then saying they would mot it but no guarantees, here's the best part, wait for it.... a £99.00 transaction fee which is the most ridiculous thing i have ever heard of, think you can drive the car away today? think again, they want a £250 deposit while they mot the car which you wont get back if change mind so along with the transaction fee that's £349.00 already, this is by far the first car sales place i have ever been to
Great service and a great car
By Dave C on 14 June 2019 | Purchase not verified
I just want to thank all the guys at Car Arena. The service was excellent from the moment I saw the car on Autotrader and made contact with the sales team over the phone and once I made the journey from Kent to their offices they were very helpful informative and very fair. I was over the moon with the deal I struck as I part exchanged my car for a BMW 4 series and the after care sales was just as fantastic as I left behind a pair of expensive sunglasses which they post back to me the very next day. I would highly recommend these guys.........Thank you to all at Car Arena.
Excellent Customer Satisfaction
By Michael T on 03 May 2019 | Purchase not verified
Had a really good experience buying a new car today from Arena from the very beginning of the test drive to getting the keys today. I was very cautious to begin with after we had bought a car from here a number of years ago and was treated pretty appalling by what appeared to be cowboy dealers but new sales people have come in and transformed the customer experience with politeness professionalism and relaxed staff who go the extra mile for your satisfaction as opposed to just taking your cash. We would particularly like to mention Ian who dealt with us on first visit who made us feel at ease and that we were important and happy with all aspects of our purchase and honoured all that he said would happen thank you. Next Shaun who dealt with the handover as Ian was away he dealt with us in a very efficient manner and made sure we had first class service thank you. Because of this we will return to buy other cars-thank you Samantha and Michael
The Car Arena
- 0115 9386662 0115 9382358
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 17:00|
|Sunday||10:00 - 16:00|