Customer reviews of The Car Arena
Here at The Car Arena we pride ourselves on the great cars & service we provide our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
The Car Arena
Based on 131 customer reviews
By tracey W on 31 August 2020 | Purchase not verified
fantastic service. Rash and Elliott are the most polite salesman i have ever met. very efficient, honest and i would recommend the car arena to my friends and family.
Pleasant and smooth experience
By Vasileios M on 23 August 2020 | Purchase not verified
Rash was very helpful and made everything he could to make the sale a smooth experience, preparing all the paperwork in advance. He even stayed overtime to accommodate us as we arrived at closing time. Valeting was ok, but the car was in good condition as seen in the ad. I would recommend them.
Awesome Purchase of an Audi RS3
By Jeremy W on 31 July 2020 | Purchase not verified
Just bought an Audi RS3 from these guys, and I can't recommend them enough - they were brilliant from start to finish. Every question was answered honestly and factually, they looked after me on the price even though it was a great price anyway, put on a fresh MOT and did a great deal on a warranty. This is my 98th vehicle, so i've experienced the good and bad from dealers and these guys were as good as anywhere else i've bought from! Absolutely first class all round!
Hassle free and no pressure
By Duane M on 30 June 2020 | Purchase not verified
Purchased an Audi A5 from here last week and I couldn’t be happier. Rash was great. There was no hard sell, showed me around the the car and left me to it. Will definitely be back when I want an upgrade. 👍🏼
By Sabah A on 26 June 2020 | Purchase not verified
I’m interested in car that’s currently up spoke to an agent who I said I wanted to book an app for that day been two week nearly no response. Messaged on Tuesday with a response back saying no agents available someone will contact me back it’s been 10 days lol the customer service isn’t great at all hence the reason why I’ve been looking at cars elsewhere where the companies care about their customers.
By Jen N on 06 June 2020 | Purchase not verified
I really wanted to leave a 5 star review as the guys are nice, and up until I bought the car I would have done... I visited the Car Arena just after lockdown eased, and the lockdown was the reason I was given for the battery being flat. The car was jumpstarted and the test drive went well. Shown the service history book and all MOT history so paid deposit. Purchased and collected the car a few days later. Once home I checked through the paperwork and the service log book was missing. They said they had it and to come and collect it. Arrived to collect and no one knew where it was. Still waiting for someone to get back to me. A week after purchase I went to start the car and the battery was flat. Called the AA who upon testing it said the battery wasn't working properly and that I needed a new one. Contacted the Car Arena again to chase the service book and raised the battery issue with them. No response. Hugely disappointed in all that followed me handing over payment.
By Ruth D on 02 April 2020 | Purchase not verified
My experience was extremely satisfactory. The service was fast & efficient. Hayden was very helpful and quick at responding to my queries over email & text. My car was delivered to my door step as I requested. I would definitely recommend to family and friends.
Great Local Business
By Nick G on 18 March 2020 | Purchase not verified
Great selection of cars no pressing sales person genuine guys giving honest answers. Nothing was to much and they kept their word in sorting my a minor issue with the sellers logbook
Corsa 29k miles😕
By Nicola B on 11 February 2020 | Purchase not verified
when purchasing my vauxhall corsa saturday very helpful, car was described as faultless at the time so price was as advertised, got it home a hour later to it making a noise it now needs a new timing chain kit after only 29k miles not happy after what i was told and paying a high price to start with☹️
By Sonia B on 10 January 2020 | Purchase not verified
Shocking Booked an appointment to view a car at 2:00 p.m. drove 160 mile round trip when we arrived there was in the process of putting the finance through or somebody else
The Car Arena
- 0115 9386662 0115 9382358
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 17:00|
|Sunday||10:00 - 16:00|